Organizational conflict types and the investigation of resolution approaches in nurses
Küçük Resim Yok
Tarih
2011
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Drunpp-Sarajevo
Erişim Hakkı
info:eu-repo/semantics/closedAccess
Özet
Objectives: This study has been planned as a descriptive study to determine what kind of conflicts the nurses have and which methods are being used in the resolution of these conflicts and to compare whether the demographic factors are effective in determination of the types of conflicts and their resolution methods and to find whether there is a relation between conflict types and their resolution methods. Methodology: The subjects were 603 nurses working at Ege University Faculty of Medicine Research and Application Hospital between January 2004 and June 2004. Results: According to the results, it has been determined that nurses have conflicts at medium levels within themselves (point average is 15.62), within the group (point average is 22.96) and between the groups (point average is 15.80). It has been determined that nurses use completion methods (point average 27.85), commanding method (point average 16.12), adaptation method (point average 18.93), agreement method (point average 15.65), and avoidance method (point average 18.93) at medium levels). It has been found that there is a relation between the conflict types and their resolution methods.
Açıklama
Anahtar Kelimeler
Nurse, Conflict Types, Conflict Resolutions
Kaynak
Healthmed
WoS Q Değeri
Q4
Scopus Q Değeri
N/A
Cilt
5
Sayı
4
